Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

Collection, processing and use of personal data

You can visit our online store without providing any personal information. We only store non-personal access data, such as the name of your internet service provider, the page from which you visit us or the name of the requested file. These data are evaluated exclusively for the improvement of our offer and do not permit any conclusion on your person.

Personal data is only collected if you voluntarily provide it to us as part of your order or when opening a customer account or registering for our newsletter. We use the data provided by you without your separate consent exclusively for the fulfillment and processing of your order. With complete execution of the contract and full payment of the purchase price, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to the further use of your data. When registering for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

Use of cookies

In order to make the visit to our online store attractive and to enable the use of certain functions, we use so-called cookies on various pages in accordance with Art 6 (1) p. 1 f) DSGVO. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies to recognize your browser on your next visit (persistent cookies).

The following data and information, for example, are stored in the cookies:

Log-in information

language settings

entered search terms

information about the number of times our website is accessed and the use of individual

functions of our website.

You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, however, the functionality of our online store may be limited.

Passing on of personal data

Your data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. For the processing of payments, we pass on your payment data to the credit institution commissioned with the payment or to the payment service provider selected in the ordering process.

Web analysis

On our online store, data is collected and stored by Google Analytics a web analysis service of the provider Google, from which usage profiles are created using pseudonyms. These user profiles are used to analyze visitor behavior and are evaluated to improve and tailor our offer.

Cookies may be used for this purpose. These are small text files that are stored locally on the end device of the site visitor and thus enable recognition when visiting our website again.

The pseudonymized usage profiles are not combined with personal data about the bearer of the pseudonym without a separate, explicit consent.

You can object to the collection and storage of data for the purpose of web analysis at any time with effect for the future. As an alternative to the browser plug-in, you can click this link to prevent the collection by Google Analytics on this website in the future. This will place an opt-out cookie on your terminal device. However, if you delete your cookies, you must click this link again.

Data security

Your personal data is encrypted during the ordering process and transmitted via the Internet using SLS. Credit card data is not stored, but collected and processed directly by our payment service provider Stripe. We secure our online store and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.

Credit assessment and scoring

Insofar as we make advance payments, e.g. in the case of a purchase on account, we may obtain creditworthiness information from creditreform on the basis of mathematical-statistical procedures in order to protect our legitimate interests. For this purpose, we transmit the personal data required for a credit assessment to creditreform (Hellersbergstraße 12, D-41460 Neuss) and use the information received about the statistical probability of a payment default for a weighed decision about the establishment, implementation or termination of the contractual relationship. The creditworthiness information may include probability values (score values), which are calculated on the basis of scientifically recognized mathematical-statistical methods and in the calculation of which, among other things, address data are included. Your interests worthy of protection are taken into account in accordance with the statutory provisions.

Transmission of negative data

During the duration of the customer relationship, we may transmit address and negative data to Creditreform in cases permitted by law. Creditreform provides third parties with creditworthiness information based on mathematical-statistical procedures for credit assessment purposes if there is a legitimate interest in doing so. Your interests worthy of protection are taken into account in accordance with the legal provisions. Detailed information on how creditreform works can be found at

Repetition of declarations of consent

You may have expressly given us the following consent(s) and we have recorded your consent. According to the Telemedia Act, we are obliged to have the content of consents available for retrieval at any time. You may revoke your consent(s) at any time with effect for the future.

a) Permission for e-mail advertising
I would like to receive news and exclusive offers by e-mail. My e-mail address will not be passed on to other companies. I can revoke this permission to use my e-mail address for advertising purposes at any time with effect for the future by clicking the "Unsubscribe" link at the end of the newsletter.

b) Registration
I would like to save my information and pay faster next time.

c) Credit check
I agree that HEJ ORGANIC GmbH may retrieve creditworthiness information based on mathematical-statistical methods from creditreform (Hellersbergstraße 12, D-41460 Neuss) for the purpose of its own credit check. I can revoke my consent at any time with effect for the future. Detailed information on how creditreform works can be found at

Right to information and revocation

In accordance with the German Federal Data Protection Act, you have the right to obtain information free of charge about the data we have stored about you and, if applicable, the right to have this data corrected, blocked or deleted. You can also revoke any data protection consent you may have given at any time with effect for the future.

Contact for data protection

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data and revocation of consent granted, please contact our data protection officer:

Laura Rath
Redtenbacherstrasse 9
44139 Dortmund
Mobile: 01573/5190300